Terms of Use

This document sets out the conditions under which the company operating the LYVORA website (hereinafter the “Site”) provides its content and services, and how the user accesses and uses them.

By accessing or using the Site, you fully and unreservedly accept these Terms of Use.
If you do not agree with these terms, you must not use the Site.

1. PURPOSE OF THE SITE

The Site is intended to:

  • present the LYVORA brand and its skincare / beauty products;

  • allow the online purchase of certain products;

  • provide informational content (articles, tips, visuals, testimonials, etc.).

The information provided on the Site is for guidance only and is not a substitute for professional medical advice.

2. ACCESS TO THE SITE

The Site is accessible 24/7, except in the event of scheduled or unscheduled interruption, in particular for maintenance, security, or in case of force majeure.

The Site publisher cannot be held liable in the event of an inability to access the Site or any of its services, regardless of the cause or duration.

3. CUSTOMER ACCOUNT

Certain features (ordering, tracking, order history, etc.) may require the creation of a customer account.

By creating an account, you agree to:

  • provide accurate, complete, and up-to-date information;

  • not impersonate any third party;

  • keep your login details (email address, password) confidential;

  • immediately inform support in case of suspected fraudulent use of your account.

The publisher reserves the right to suspend or delete any account in the event of a breach of these Terms of Use, fraudulent behavior, or abusive use of the Site.

4. USE OF THE SITE

You agree to use the Site:

  • in compliance with applicable laws and regulations;

  • in a fair and responsible manner;

  • without infringing the rights of others or harming the brand’s image.

In particular, the following are prohibited:

  • any attempt to gain unauthorized access to the Site, its code, or its systems;

  • introducing viruses, trojans, malicious scripts, or any technology intended to cause harm;

  • large-scale data extraction (scraping) without prior written authorization;

  • using the Site for fraudulent or illegal purposes.

5. CONTENT AND INFORMATION ON THE SITE

Texts, visuals, videos, beauty or wellness advice published on the Site are provided for informational purposes only.

They do not constitute:

  • a medical diagnosis,

  • individualized treatment,

  • or a substitute for a medical consultation.

In case of doubt, known medical condition, ongoing treatment, pregnancy, or abnormal reaction after using a product, it is recommended to consult a healthcare professional.

The Site publisher makes every effort to provide up-to-date and reliable information but cannot guarantee the complete absence of errors or omissions. Use of this information is at your own responsibility.

6. CUSTOMER REVIEWS AND USER-GENERATED CONTENT

The Site may allow the publication of reviews, comments, testimonials, photos, or any other user-generated content (UGC).

By publishing content on the Site, you:

  • guarantee that it is genuine, honest, and based on your personal experience;

  • confirm that the content does not infringe the rights of third parties (image rights, intellectual property, defamation, etc.);

  • grant the publisher a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, and distribute this content for the promotion of the brand (website, social media, advertising, etc.), for the legal duration of copyright.

The publisher reserves the right to moderate, refuse, or delete any content that is:

  • offensive, hateful, defamatory, or discriminatory;

  • advertising or promotional content for another product/brand;

  • unrelated to the product or service being reviewed;

  • contrary to the law or to public decency.

7. INTELLECTUAL PROPERTY

All elements present on the Site – including but not limited to texts, photos, videos, graphics, logos, icons, trademarks, domain names, and the overall structure – are protected by applicable intellectual property laws and are the exclusive property of the publisher or used under license.

Any reproduction, representation, modification, adaptation, distribution, or exploitation, in whole or in part, of the Site or any of its elements, by any means whatsoever and without prior written authorization, is strictly prohibited and may constitute infringement.

8. HYPERLINKS

The Site may contain links to other websites or external resources.
These links are provided solely for your convenience and do not imply any endorsement or approval of their content.

The Site publisher cannot be held responsible for the content, operation, practices, or availability of these third-party sites.

9. PERSONAL DATA & COOKIES

In the context of using the Site (account creation, orders, contact forms, newsletter subscription, etc.), personal data may be collected and processed.

For more information on:

  • the nature of the data collected,

  • the purposes of processing,

  • legal bases,

  • retention periods,

  • and your rights (access, rectification, deletion, objection, etc.),

please refer to our Privacy Policy and Cookie Policy available on the Site.

For any question regarding your data or to exercise your rights, you can contact us at:
📧 support@lyvoracosmetics.com

10. LIABILITY

The publisher cannot be held liable for:

  • damage resulting from improper use of the products;

  • any individual intolerance, allergy, or skin reaction specific to each person;

  • consequences related to misuse of the Site, technical failure, bug, or hardware/software incompatibility;

  • any indirect damage, loss of data, revenue, or profit.

In any event, if the publisher’s liability were to be engaged, it would be limited to the amount of any order placed on the Site.

11. SECURITY

The publisher implements reasonable measures to ensure the security of the Site and protect the data transmitted through it (SSL certificate, appropriate technical measures, etc.).

However, as no system is completely inviolable, the publisher cannot guarantee absolute security and cannot be held responsible for the consequences of a security breach not attributable to them.

12. MODIFICATION OF THE SITE AND TERMS OF USE

The publisher reserves the right to modify, at any time and without prior notice:

  • the content of the Site,

  • the features and services offered,

  • these Terms of Use.

The applicable Terms of Use are those in effect at the time you access the Site.
You are encouraged to consult them regularly.

13. APPLICABLE LAW – DISPUTES

These Terms of Use are governed by the law applicable in the country where the publisher is established.

In the event of a dispute, the parties will first seek an amicable solution.
Failing this, and subject to mandatory consumer protection provisions, the dispute may be brought before the competent courts of the jurisdiction where the publisher’s registered office is located.

14. CONTACT

For any question relating to the Site, its use, or these Terms of Use, you can contact us at:

📧 support@lyvoracosmetics.com